Toner smears or print comes off/stain on back side – Dell 1250c Color Laser Printer User Manual

Page 146

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Troubleshooting

Toner smears or print comes off/Stain on back side

2 Verify that the print media is not damp and the

correct print media is used. See "Supported

Paper Sizes" on page 56. If not, use the print

media recommended for the printer.
Is the problem recovered?

The task is

complete.

Go to action 3.

3 Verify that the Paper Type setting in the printer

driver matches the print media you loaded.

1

On the Paper/Output tab in Printing

Preferences of the printer driver, check the

Paper Type setting.

2

Load dry (not damp) and correct print media,

and then click Print Test Page in Properties of

the printer driver.

Is the problem recovered?

The task is

complete.

Go to action 4.

4 Disable the Toner Saving Mode in the printer

driver.

1

On the Advanced tab in Printing Preferences

of the printer driver, ensure that the Toner

Saving Mode check box is not selected.

Is the problem recovered?

The task is

complete.

Contact Dell.

Action

Yes

No

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