Dell PRECISION 530 - Manual (Page 150)

150 Solving Problems
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Yes. Go to step 3 .
No. The printer is probably defective. If you bought the printer from
Dell, contact Dell for technical assistance. If you did not, take it to an
authorized service center for repair.
3 Try to print again.
Does the print operation complete successfully?
Yes. The problem is resolved.
No.
Contact Dell for technical assistance.
Serial or Parallel Device Problems
NOTE: If you are having a problem with a printer, see " Printer Problems ."
If a system message indicates a serial or parallel port problem or if
equipment connected to a port seems to perform incorrectly or not at all,
the source of the problem can be any of the following:
• A faulty connection between the port and the device
• Incorrect settings for system setup options
• Incorrect settings in the operating system's configuration files
• A faulty cable between the port and the device
• A faulty device
• Faulty port logic on the system board
• If the problem is with a serial port, conflicting COM port settings
• If the problem is with a parallel port, conflicting LPT port settings
• Incorrect or missing drivers
Basic Checks:
• Check the diagnostic lights to see if the specific problem is identified.
• Disconnect the cable from the computer and check the cable
connector for bent or broken pins. Check for damaged or frayed cables.
• If the cable is not damaged, ensure that it is firmly connected to the
computer.