Hard drive problems – Dell PRECISION 530 User Manual

Page 157

Advertising
background image

Solving Problems

157

No. Go to

step 2

.

2

Turn off the computer and devices, disconnect them from their

electrical outlets, and wait 10 to 20 seconds.

3

Lay the computer on its right side.

4

Open the computer cover

.

5

Remove and install the diskette drive

.

6

Close the computer cover

.

7

Stand the computer upright.

8

Reconnect the computer and devices to their electrical outlets, and

turn them on.

Does the diskette-drive access light blink during the boot routine?
Yes. Go to the next question.
No.

Contact Dell

for technical assistance.

Does the computer display a drive error message?
Yes. See "

System Messages

" for an explanation of the message, and

then go to

step 9

.

No. The problem is resolved.

9

Insert a bootable diskette into the diskette drive and reboot the

computer.

Does the drive boot the operating system?
Yes. The problem is probably resolved. If you continue to experience

trouble,

contact Dell

for technical assistance.

No.

Contact Dell

for technical assistance.

Hard Drive Problems

Basic Checks:

Check the

diagnostic lights

to see if the specific problem is identified.

If you hear an unfamiliar scraping or grinding sound when a drive is

accessed, there could be a hardware malfunction.

Contact Dell

for

technical assistance.

Advertising