Appendix, Dell technical support policy, Contacting dell – Dell 5210n Mono Laser Printer User Manual

Page 4: Warranty and return policy

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Appendix

 

  

Dell Technical Support Policy

  

Contacting Dell

  

Warranty and Return Policy

Dell Technical Support Policy

 

Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of
the Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of
appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is
available at Dell Support. Additional technical support options may be available for purchase.

 

Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for third-party software and peripherals is
provided by the original manufacturer, including those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory
Integration (CFI/DellPlus).

Contacting Dell

 

You can access Dell Support at

support.dell.com

. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help

tools and information.

 

You can contact Dell electronically using the following addresses:

 

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World Wide Web

www.dell.com/

www.dell.com/ap/

(for Asian/Pacific countries only)

www.euro.dell.com

(for Europe only)

www.dell.com/la/

(for Latin American countries)

www.dell.com/jp

(for Japan only)


 

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Anonymous file transfer protocol (FTP)

ftp.dell.com/

Log in as user: anonymous, and use your email address as your password.

 

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Electronic Support Service

[email protected]

[email protected]

[email protected]

(for Asian/Pacific countries only)

support.euro.dell.com

(for Europe only)

http://support.jp.dell.com/jp/jp/tech/email/

(for Japan only)


 

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Electronic Quote Service

[email protected]

[email protected]

(for Asian/Pacific countries only)


 

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Electronic Information Service

[email protected]

Warranty and Return Policy

 

Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard
practices. For information about the Dell warranty for your printer, refer to the Owner's Manual.

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