First steps to troubleshoot a remote system, Power troubleshooting – Dell POWEREDGE M1000E User Manual

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Subsystem

RACADM Command

General System/RAC information

getsysinfo

Session information

getssinfo

Sensor information

getsensorinfo

Switches information (IO Module)

getioinfo

Mezzanine card information (Daughter card)

getdcinfo

All modules information

getmodinfo

Power budget information

getpbinfo

KVM information

getkvminfo

NIC information (CMC module)

getniccfg

Redundancy information

getredundancymode

Trace log information

gettracelog

RAC event log

gettraclog

System event log

getsel

Downloading SNMP Management Information Base (MIB) File

The CMC SNMP MIB File defines chassis types, events, and indicators. CMC enables you to download the MIB file using
the Web Interface.
To download the CMC's SNMP Management Information Base (MIB) file using the CMC Web interface:

1.

In the system tree, go to Chassis Overview and click Network → Services → SNMP.
The SNMP Configuration section is displayed.

2.

Click Save to download the CMC MIB file to your local system.
For more information on the SNMP MIB file, see the

Dell OpenManage Server Administrator SNMP Reference

Guide

at dell.com/support/manuals.

First Steps to Troubleshoot a Remote System

The following questions are commonly used to troubleshoot high-level problems in the managed system:

Is the system powered on or off?

If powered on, is the operating system functioning, crashed, or frozen?

If powered off, did the power turn off unexpectedly?

Power Troubleshooting

The following information helps you to troubleshoot power supply and power-related issues:

Problem: Configured the Power Redundancy Policy to Grid Redundancy, and a Power Supply Redundancy Lost event

was raised.

– Resolution A: This configuration requires at least one power supply in side 1 (the left three slots) and one power

supply in side 2 (the right three slots) to be present and functional in the modular enclosure. Additionally the

capacity of each side must be enough to support the total power allocations for the chassis to maintain Grid

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