Dell PowerEdge T605 - Manual (Page 181)

Troubleshooting Your System
181
Troubleshooting a Hard Drive
If your system has hot-pluggable hard drives in a front-loading hard drive bay
(when available), see "Troubleshooting a Hot-plug Hard Drive" on page 182.
Problem
• Device driver error.
• One or more hard drives not recognized by the system.
Action
CAUTION:
Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
NOTICE:
This troubleshooting procedure can destroy data stored on the hard
drive. Before you proceed, back up all files on the hard drive.
1 Run the appropriate online diagnostics test. See "Using Dell PowerEdge
Diagnostics" on page 193.
Depending on the results of the diagnostics test, proceed as needed
through the following steps.
2 If you are experiencing problems with multiple hard drives, skip to step 6.
For a problem with a single hard drive, continue to the next step.
3 If your system has a SAS RAID controller, perform the following steps.
a Restart the system and press <Ctrl><R> to enter the host adapter
configuration utility.
See the documentation supplied with the host adapter for information
about the configuration utility.
b Ensure that the hard drive has been configured correctly for the RAID.
c Exit the configuration utility and allow the system to boot to the
operating system.
4 Ensure that the required device drivers for your SAS controller card or SAS
RAID controller are installed and are configured correctly. See the
operating system documentation for more information.