No sound from headphones – Dell Dimension 2350 User Manual

Page 49

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Solving Problems

49

No sound from headphones

T

E S T

T H E

E L E C T R IC A L

O UT LE T

— Ensure that the electrical outlet is working by testing it

with another device, such as a lamp.

E

N AB L E

D I GI T A L

MO D E

— Your speakers do not work if the CD drive is operating in analog

mode. To enable digital mode:

1

Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices.

2

Click Sounds and Audio Devices.

3

Click the Hardware tab.

4

Double-click the name of your CD drive.

5

Click the Properties tab.

6

Check the Enable digital CD audio for this CD-ROM device box.

E

LI M IN A T E

P O S S I B L E

IN T E R F ER E N CE

— Turn off nearby fans, fluorescent lights, or

halogen lamps to check for interference.

R

U N

THE

S P E AK E R

D I A GN O S T I C S

— Some speaker systems have self- diagnostics. See the

speaker documentation for diagnostics instructions.

R

E IN S T A L L

T H E

A U D IO

(

SOUN D

)

DR I V ER

— See page 60.

C

H EC K

F O R

I NT E R R UP T

R E Q UE S T

C O NFL IC T S

— See page 63.

C

H E C K

THE

HE A D P HO N E

C A B L E

C O N NE C T I ON

— Ensure that the headphone cable is

securely inserted into the headphone connector (see page 68).

A

D J U S T

THE

W

I ND O W S

V O L U ME

C O NT R O L

— Click or double-click the speaker icon in the

lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not

muted.

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