Diagnostic lights – Dell Dimension 2350 User Manual

Page 54

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54

Advanced Troubleshooting

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.dell.com | support.dell.com

Diagnostic Lights

To help you troubleshoot a problem, your computer is equipped with four lights on the back
panel labeled "A," "B," "C," and "D" (see page 70). These lights can be yellow or green.
When the computer starts normally, the lights flash. After the computer starts, the lights
remain green. If the computer malfunctions, the color and sequence of the lights identify
the problem.

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions on page 12.

Light Pattern

Problem
Description

Suggested Resolution

Memory modules are

detected, but a

memory failure has

occurred.

• If you have one memory module installed,

reinstall it (see page 83) and restart the

computer.

• If you have two or more memory modules

installed, remove the modules, reinstall one

module (see page 83), and then restart the

computer. If the computer starts normally,

reinstall an additional module. Continue

until you have identified a faulty connector

or reinstalled all modules without error.

• If available, install properly working memory

of the same type into your computer (see

page 83).

• If the problem persists, contact Dell (see

page 100).

Memory modules are

detected, but a

memory

configuration or

compatibility error

exists.

• Ensure that there are no special memory

module/memory connector placement

requirements (see page 83).

• Verify that the memory modules that you are

installing are compatible with your computer

(see page 93).

• If the problem persists, contact Dell (see

page 100).

Y Y G G

A B C D

G Y G Y

A B C D

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