Tri-Tronics Multi Sport 3 - Manual (Page 29)

T R I - T R O N I C S
Tr o u b l e s h o o t i n g G u i d e
TROUBLESHOOTING GUIDE
PROBLEM #1: No stimulation – the collar light won’t
illuminate when a transmitter button is pressed.
The collar has not been activated. The collar must be
turned on or it won’t work at all. Page 9 .
The transmitter intensity dial is set on zero. Select a
position other than 0 (zero) Page 9.
An antenna is not installed in the transmitter, or is
broken or loose. The antenna must be inserted in the
transmitter for proper radio communication between it and
the collar. Page 8. Check the antenna for physical damage and
replace if needed.
The batteries in either the collar or the transmitter are
dead. Recharge or replace, as needed. Page 17.
The collar batteries are not taking a charge. Either
you need new batteries (page 19) or the battery charger is
not working. See whether the collar light is glowing red while
connected to the charger. The power may not be working. Try
another wall outlet. If using a power strip, make sure it is
switched on and working.
You are using the wrong transmitter. If you own more
than one Sport Series transmitter, or train with someone who
has a Sport Series unit, check that you have not accidentally
switched transmitters.
PROBLEM #2: The Remote Trainer doesn’t have range,
or the range has been significantly reduced.
The antenna is not installed in the transmitter or is
broken or loose. The antenna must be installed in the
transmitter for proper radio communication between the
transmitter and the collar. Page 8. Check the antenna for
physical damage and replace if needed.
Troubleshooting Guide Page 25