Getting help – Sony PCG-505GX User Manual
Page 91
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Getting Help
Sony provides several support options for your Sony computer. When
you have questions about your computer and the preinstalled software,
check these sources for answers, in the following sequence:
T.....
VAIO
......................
MicroNotebook
Computer Getting
Started
2
Explains how to set up and upgrade your computer.
VAIO
MicroNotebook
Computer User
Guide
(this manual)
3
^Manuals and
online help files
that may
accompany your
preinstalled
software
Knowledge
Database
5
First Aid™ 98
The
User Guide
is an eiectronic document that
includes the contents of
Getting Startec.
It also
includes instructions for using the computer’s audio
and video applications and thetelephone support
numbers for your preinstalled software title:. You
can access this guide from the Help Center on the
Windows Start menu.
Most of the manuals for preinstalled software are
located on your hard disk drive as online help files.
You can access the online help files from the Help
menu in the specific application. A printed manual is
available for some applications.
Provides Instant access to Information on commonly
encountered problems. Enter a description of your
problem and the Knowledge Database searches for
the corresponding solutions online. You can access
the Sony Knowledge Database at:
http: //www. ita.sel.sony.com/support/pc/
This program is preinstalled on your hard disk. It
intercepts crashes caused by Windows applications,
finds and fixes startup problemsTor most installed
applications, uses a knowledge base to find and fix
additional problems, and automatically backs up
your computer’s critical configuration files.
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