Troubleshooting – Sony SPP-SS961 User Manual

Page 32

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1

Troubleshooting

If you've experienced any of the following difficulties while using your
phone, use this troubleshooting to help you remedy the problem.
Should any problem persist, consult your nearest Sony dealer.

Symptom

Remedy

You hear five short error
beeps when vou press (TALK").

• Make sure you set up the base unit correctly (page ff)
• Move the handset closer to the base unit.

You hear no dial tone.

• Make sure the telephone line cord is securelv

connected to the telephone outlet.

• Make sure the battery is fully charged (page 11 >.

(0

u

O)

c

IZ

n

The phone doesn't connect at
all, even though the number
you dial is correct.

• Make sure the dialing mexie is set correctly (page 10).

s

The phone doesn't redial
correctly.

• Make sure the last dialed number is really the one vou

want to dial.

You hear five short error beeps
when you try to redial.

• The number you last dialed exceeds 32 digits

(including the tone and pause digits if used).

• The number you last dialed is erased.

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u

О

c

'5

w

V

cc

The handset doesn't ring.

• Set the RING ON/

ВАТТ SAVE

switch on the handset

to RING ON.

• The battery may be weak. Charge the battery for

more than 12 hours (page 11).

• Make sure you set up the base unit correctly (page S)
• Move the handset closer to the base unit.

c

о

You hear interference during
conversation.

• Move the handset closer to the base unit.
• Place the base unit away from noise sources (page H).

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u
>

c

о

u

O)

You hear a beep every second
during conversation and "OUT

OF RANGE" appear on the
display.

• It is an out-of-range alarm. Move the handset closer to

the base unit within one minute.

'C

Э

a

You hear a beep every three
seconds and <Xt and "BATTERY
LOW" appears on the display.

• The battery is weak. Charge the battery for more than

12 hours (page 11).

c

C

:=

0

.2 t;

You hear five short error beeps
and can't store a number on a
one-touch dial or in the Phone
Directory.

• Make sure you follow the procedure in storing the

number correctly (pages 17 and 19).

•5

Q

о g

V

о

j;

X

You hear five short error beeps
when you try to make a one-
touch dial call.

• You entered a one-touch dialing button to which no

phone number has been stored.

о

“■ One-touch dialing or Phone

Directory dialing is incorrect.

• Store a correct number (pages 17 and 19).

continued

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