Troubleshooting, Symptom, Remedy – Sony SPP-S9101 User Manual

Page 43

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Troubleshooting

If you've experienced any of the following difficulties while using your
phone, use this troubleshooting to help you remedy the problem.
Should any problem persist, consult your nearest Sony dealer.

Symptom

Remedy

You hear five short error
beeps when you press (TALK).

Make sure you set up the base unit correctly (page 8).
Move the handset closer to the base unit.

You hear no dial tone.

Make sure the telephone line cord is securely
coiuiected to the telephone outlet.
Make sure the battery is fully charged (page 11).

The phone does not connect at
all, even though the number
you dial is correct.

Make sure the dialing mode is set correctly (page 10).

The phone does not redial
correctly.

Make sure the last dialed number is really the one you
want to dial.

You hear five short error beeps
when you try to redial.

The number you last dialed exceeds 32 digits
(including the tone and pause digits if used).
The number you last dialed is erased.

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The handset does not ring.

Set the RING switch on the handset to ON.
The battery may be weak. Charge the battery for
more than 12 hours (page 11).
Make sure you set up the base unit correctly (page 8).
Move the handset closer to the base unit.

3

Q

You hear interference during
conversation.

Move the handset closer to the base unit.
Place the beise unit away from noise sources (page 8).

You hear a beep every second
during conversation and "OUT
OF RANGE" appear on the
display.

It is an out-of-range alarm. Move the handset closer to
the base unit within one minute.

You hear a beep twice per
second and <Xi and "BATTERY
LOW" appear on the display.

The battery is weak. Charge the battery for more than

12 hours (page 11).

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3

fit

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You hear five short error beeps
and cannot store a number on a
one-touch dial or in the Phone
Directory.

Make sure you follow the procedure in storing the
number correctly (pages 22 and 24).

o g

V o

Ç a.

You hear five short error beeps
when you try to make a one-
touch dial call.

You entered a one-touch dialing button to which no
phone number has been stored.

One-touch dialing or Phone
Directory dialing is incorrect.

Store a correct number (pages 22 and 24).

continued

Additional Information

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43“

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