Symptom, Possible cause and remedies – Sony INT-W250 User Manual

Page 30

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Other Information

Symptom

IR Blaster doesn't
seem to be working
correctly.

The unit gets
extremely hot.

The unit turns off and
on by itself.

The unit will not turn
on.

The unit will not
connect to the WebTV
Plus Network after
receiving an upgrade
from the WebTV Plus

Possible Cause and remedies

Check that the IR Blaster is positioned directly in
front of the IR sensor area of your cable box and/or
VCR.
Follow the on-line instructions in the "Settings" link,
accessible from the TV Home page of the WebTV
Plus service.

Check the placement of the unit. Place the unit in a
location with adequate ventilation. Do not place the
unit in a cabinet or on a TV.
If the heat is excessive, contact your Sony dealer.
This is often caused by static build up. Turn off the
unit and disconnect the AC Power Cord from the
power outlet. Then reconnect the AC Power Cord to
the power outlet and turn on the unit. If this does not
solve the problem, contact your Sony dealer.

Make sure the AC Power Cord is securely connected
to the Internet Terminal and a power outlet.

Turn off the Internet Terminal and disconnect the AC
Power Cord from the power outlet. Then reconnect
the AC Power Cord to the power outlet and turn on
the Internet Terminal. You may need to repeat this
procedure three or four times to solve the problem.

The Message Indicator
light is not working.

Remote control or
keyboard is no longer
working.

You can set your Internet Terminal to check for
messages automatically. However, if you check for
messages yourself before the terminal is set to do so
automatically, the Message Indicator may not light
until the terminal checks again. You may want to
consider setting the terminal to check for mail when
you usually are not connected.

Replace the batteries.

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