Additional information, Troubleshooting – Sony MDP-A500 User Manual
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Additional Information
This section contains information that will help you if you have problems with your player. It also contains
maintenance information and glossary.
Troubleshooting
Check the following before requesting service.
Symptom
Point to check
No power
• AC Power cable properly connected?
PLAY
(^)
button or Number
keys do not produce
playback.
• Discmserted?
• Disc properly seated?
• Label side of the CD facing upward?
No picture or sound
• TV or monitor switched on?
• TV properly connected to player?
• The input selector on TV set to "Video"?
Poor picture or sound quality
• TV properly connected?
• Any source of noise nearby?
• Disc dirty or scratched?
• Any condensation on player objective lens?
No sound
• TV properly connected to player?
• Volume control on TV, monitor, or ampliher high enough?
• Playback at normal speed? (The player produces sound only during normal
speed playback.)
Remote Commander does not
operate.
• Batteries correctly inserted?
• Batteries weak?
• Any obstacles between the Remote Commander and the Sensor on the player?
• The Remote Commander is pointed at the sensor on the player?
Picture distorted during scan.
• Some distortion in the lower part of the picture is normal - even for CAV
discs.
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Additional Information