HP Photosmart p1000 1000 Printer User Manual

Page 57

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Troubleshooting and Maintenance

Printer software does • Make sure the CD-ROM drive in gour computer is

not install.

working.

• Make sure the CD is properlg loaded in gour CD-ROM

drive.

• If gou suspect the CD is flawed, contact HP Customer

Care. See “Contacting HP Customer Care” on page 54

for more information.

A blank page came out

of the printer.

Make sure gou have removed the protective pieces of

tape on the print cartridges. See “Replacing print

cartridges” on page 16 for more information.

Make sure gou are not out of ink. See “Printing a test

page” on page 10 for more information.

Text or graphics are in

the wrong place.

Photo lagout isn’t what I

expected.

Text is running off the

edge of the page.

Make sure gou have selected the correct orientation

(portrait or landscape). See the HP PhotoSmart online

Help for details about selecting the paper orientation.

If photos are oriented incorrectlg, it mag be that gour

camera doesn’t store the photo orientation information.

If the printer doesn’t get this information, it fits as mang

photos as possible on the page.

Make sure gou have selected the correct paper size in

the printer Properties (if gou are using a computer) or

on the front panel.

Make sure the margins are set correctlg in gour

software program.

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