Nikon LS-10 Installation Guide for Windows - Manual (Page 68)

Troubleshooting
Troubleshooting
Following are some common problems you may encounter in the installation of
your scanner. Corrective action for each problem is listed by order of most likely cause.
If a corrective action does not solve the problem, proceed to the next listed corrective
action. If the problem persists after exhausting all of the suggested corrective actions,
contact Nikon Technical Support at (516) 547-4311 for assistance.
Problem:
The Nikon Software Installer reports that it cannot read my third-
party application disks during the installation, but when I run the third-party
installer outside of the Nikon Installer the disks are read with no problem.
Action:T\\\s problem is due to an error in reading different density media. We
advise you to install your third-party software first, then update the scan drivers with the
Nikon Installer disk.
Problem:
My system won’t boot after I install the Coolscan SCSI
controller card.
Action:\ou have an interrupt conflict. Refer to the section on setting the SCSI
card configuration, which will direct you on how to assign one of three possible inter­
rupts to your SCSI host card. You may have a conflict with a video card driver, or a dri­
ver from another installed hardware device. The Coolscan SCSI controller card will run
in a large number of PCs with no change in settings required. Please contact Nikon
Technical Support if you are unable to resolve the problem.
Problem:
When I launch Microsoft Windows I am returned to the
“C:” prompt.
ylcimw; Windows may not be properly installed. Try launching Windows with
the following command; “Win/s.” If Windows runs in standard mode, you should rein­
stall it, as well as your other drivers. Also, make sure your system is properly configured
to use the 386 enhanced mode.
Problem:
I’ve Installed the Nikon Scanner Drivers in my Aldus PhotoStyler
and now I can’t use my other scanner.
Nikon Coolscan Installation Guide for Windows Page 6l