Park a call (sccp), Park a call (sip), Pick up calls – Cisco Cisco Unified 7975G User Manual

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When you or the other party are receiving a call that must preempt the current call, disconnect immediately to allow
the higher priority call to ring through.

When you have more than 1 active call, the call with the lowest precedence is preempted. Similarly, for outgoing calls,
the call with lower precedence is preempted first.

Park a Call (SCCP)

Call park allows a user to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on
the system.

Note

Contact your system administrator for your call park slot number.

To park a call:

Press the Park soft key.

The Cisco Unified Communications Manager Express system automatically selects an available call park slot and displays
the number on the Cisco Unified IP phone screen.

To park a call to a specific call park slot:

Press the Transfer soft key followed by the call park slot number provided by your system administrator.

To retrieve a parked call:

If your phone receives a call park notification, press the PickUp soft key followed by the asterisk (*).

Press the PickUp soft key followed by the call park slot number.

Park a Call (SIP)

Call park allows a user to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on
the system.

Note

Contact your system administrator for your call park slot number.

To park a call:

Press the Park soft key.

The Cisco Unified Communications Manager Express system automatically selects an available call park slot and displays
the number on the Cisco Unified IP phone screen.

To retrieve a parked call:

Dial the park slot extension.

To park a call to a directed call park slot:

Press the Transfer soft key followed by the call park slot number provided by your system administrator.

To retrieve a call parked at a directed call park slot:

Dial the retrieval park-slot extension.

Pick Up Calls

To pick up a call that is on hold or a call that is ringing at another extension:

1.

Press the PickUp soft key.

2.

Dial the extension number of the Cisco Unified IP phone that you want to pick up. Control of the call is transferred to your
phone.

To selectively pick up a call ringing at a number that belongs to a pickup group:

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