Cisco Cisco Unified 7975G - Manual (Page 15)

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• Press the GPickUp soft key. If only one pickup group is defined in the entire Cisco Unified
Communications Manager Express system, control of the call is transferred to your phone.
• If the ringing phone and your phone are in the same pickup group, press the asterisk (*) to transfer control of the call to
your phone.
• If the ringing phone and your phone are in different pickup groups, dial the pickup group number where the phone is ringing
to transfer control of the call to your phone.
Call-Blocking (Toll Bar) Override
Call blocking which prevents unauthorized use of phones is implemented by matching a pattern of specified digits during a
specified time of day and day of week or date. The call-blocking override feature allows individual phone users to override the
call blocking that has been defined.
Note Contact your system administrator for your personal identification number (PIN).
To place calls when call-blocking is enabled:
1. Press the Login soft key on the Cisco Unified IP phone.
2. Enter the PIN that is associated with the phone.
View Multiple Calls
In standard viewing mode, your phone displays calls as follows for the highlighted line:
• Calls with the highest precedence and longest duration display at the top of the list.
• Calls of a similar type are grouped together. For example, calls that you have taken are grouped near the top, and calls on
hold are grouped last.
To view calls on another line, use the following method:
1. Press .
2. Immediately press the line button .
To switch to call overview mode, press for the highlighted line. The phone switches to call overview mode, displaying only
one call per line. The displayed call is either the active call or the held call with the longest duration.
To return to standard viewing mode, press , then immediately press the line button.
Transfer a Call
To transfer a selected call to another number, you can use blind transfer or consultative transfer:
Blind Transfer
Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring
the call).
To make a blind transfer call:
1. During a call, press the Trnsfer soft key. The call is placed on hold.
2. Dial the number to which you want to transfer the call.
Consultative Transfer
Redirects the call after first allowing you to speak to the transfer recipient.
To make a consultative transfer:
1. During a call, press the Trnsfer soft key. The call is placed on hold.
2. Dial the number to which you want to transfer the call.
3. Wait for the call to be answered. Speak to the transfer recipient. Then press the Trnsfer button or hang up the handset.