Kontron CP372 - Manual (Page 15)

CP372 Preface
ID 25780, Rev. 01 © 2002 Kontron Modular Computers GmbH Page xv
25780
.01.VC.021
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P R E L I M I N A R Y
Two Year Warranty
Kontron Modular Computers GmbH grants the original purchaser of Kontron’s products a TWO
YEAR LIMITED HARDWARE WARRANTY as described in the following. However, no other warranties
that may be granted or implied by anyone on behalf of Kontron are valid unless the consumer
has the express written consent of Kontron Modular Computers GmbH.
Kontron Modular Computers GmbH warrants their own products, excluding software, to be free
from manufacturing and material defects for a period of 24 consecutive months from the date
of purchase. This warranty is not transferable nor extendible to cover any other users or long-
term storage of the product. It does not cover products which have been modified, altered or
repaired by any other party than Kontron Modular Computers GmbH or their authorized agents.
Furthermore, any product which has been, or is suspected of being damaged as a result of neg-
ligence, improper use, incorrect handling, servicing or maintenance, or which has been dam-
aged as a result of excessive current/voltage or temperature, or which has had its serial
number(s), any other markings or parts thereof altered, defaced or removed will also be exclud-
ed from this warranty.
If the customer’s eligibility for warranty has not been voided, in the event of any claim, he may
return the product at the earliest possible convenience to the original place of purchase, togeth-
er with a copy of the original document of purchase, a full description of the application the
product is used on and a description of the defect. Pack the product in such a way as to ensure
safe transportation (see our safety instructions).
Kontron provides for repair or replacement of any part, assembly or sub-assembly at their own
discretion, or to refund the original cost of purchase, if appropriate. In the event of repair, re-
funding or replacement of any part, the ownership of the removed or replaced parts reverts to
Kontron Modular Computers GmbH, and the remaining part of the original guarantee, or any
new guarantee to cover the repaired or replaced items, will be transferred to cover the new or
repaired items. Any extensions to the original guarantee are considered gestures of goodwill,
and will be defined in the “Repair Report” issued by Kontron with the repaired or replaced item.
Kontron Modular Computers GmbH will not accept liability for any further claims resulting
directly or indirectly from any warranty claim, other than the above specified repair,
replacement or refunding. In particular, all claims for damage to any system or process in which
the product was employed, or any loss incurred as a result of the product not functioning at any
given time, are excluded. The extent of Kontron Modular Computers GmbH liability to the
customer shall not exceed the original purchase price of the item for which the claim exists.
Kontron Modular Computers GmbH issues no warranty or representation, either explicit or
implicit, with respect to its products’ reliability, fitness, quality, marketability or ability to fulfil any
particular application or purpose. As a result, the products are sold “as is,” and the responsibility
to ensure their suitability for any given task remains that of the purchaser. In no event will
Kontron be liable for direct, indirect or consequential damages resulting from the use of our
hardware or software products, or documentation, even if Kontron were advised of the
possibility of such claims prior to the purchase of the product or during any period since the
date of its purchase.
Please remember that no Kontron Modular Computers GmbH employee, dealer or agent is
authorized to make any modification or addition to the above specified terms, either verbally or
in any other form, written or electronically transmitted, without the company’s consent.