0 troubleshooting & testing – Rice Lake Digital Baby Scale (RL-DBS) - Technical and Operating Instructions User Manual
Page 10
6
Technical and Operating Instructions
6.0
Troubleshooting & Testing
Refer to the following instructions to check and correct any failure before consulting service personnel.
Symptom
Possible Cause
Corrective Action
Scale does not turn on when using just
batteries
Dead batteries
Connect the scale to a power source or
change batteries
Scale does not turn on
Dead battery
Connect the scale to a power source
Faulty electrical outlet
Use a different electrical outlet
Bad power supply
Replace adaptor
Questionable weight or the scale does
not zero
External object is interfering with the scale Remove the infant/interfering object from
the weighing tray from the scale
Display did not show 0.0 before weighing
Remove the infant, zero the scale and
begin the weighing process again
Scale is not placed on a level surface
Place the scale on a stable surface and
begin the weighing process again
The weighing tray is not placed properly
Place the weighing tray in its proper place
Scale is out of calibration
Check the scale with a known weight
value
The display shows o_Ld message
The load on the scale exceeds the
capacity
Remove the excess weight and use the
scale according to its stated limit
The display show Err
The RECALL key was pressed with
insufficient weight on the scale.
Place more than 2 Lb, 30 Oz on the scale
Table 6-1. Troubleshooting Table