Appendix b – faq – Rice Lake MSI-9850 CellScale RF Digital Indicator - Ethernet Option Supplement User Manual

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MEASUREMENT SYSTEMS INTERNATIONAL

Appendix B – FAQ

Question Can I write my own program to talk to the scale and record weight information?

Answer Yes, the MSI-9850 provides a host communication language to access all aspects of

weight data and scale configuration. For full details see the MSI-9850 User Guide.

Question Can I connect multiple computers to the scale at once via the Ethernet interface?

Answer No, the MSI-9850 supports a single TCP/IP connection at a time.

Question Can I access a web page to view the scale weight?

Answer No, the MSI-9850 web page interface provides a secondary means of configuring the

network settings only.

Question The Scale Discovery Utility does not find my MSI-9850 even though it is connected to

the network?

Answer There may be some network firewall settings between the Scale Discovery Utility and

your MSI-9850 that are preventing communications. Have your network administrator
check the network firewall settings to ensure UDP port 2362 and multicast IP address
224.0.5.128 are not being blocked.

Question I get an error dialog message in the Scale Discovery Utility when I press “Chat”?

Answer Only one active connection to the scale Chat or host interface can be active at a time.

Likely there is another program running (perhaps on another computer) that is already
talking to the scale.

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