Rice Lake Wireless Wheelchair Scale D300 Series - Manual (Page 13)

D300 Series Wireless Wheelchair Scale Installation & Operation Manual — Troubleshooting 9
5.0 Troubleshooting
Use the following troubleshooting tips if the unit isn’t working properly.
• When scale pads are not found by the controller or will not turn on:
•
Check batteries in each scale pad and the controller to ensure proper placement and connection.
• If the weight readings are inconsistent, check the flooring on which the pads are placed. The scale needs to
be used on level flooring, such as tile, cement, hardwood and clear of any debris.
• Make sure the mini ramps have been removed prior to weighing.
• If you have followed these directions and are still not getting the desired results, call (800) 472-6703 and
ask for technical support.