Rice Lake Zebra GK420d - Manual (Page 76)

Print Quality Problems
64
980608-001 Rev. A GK420d User Guide 12/14/07
A EPL label format was sent to, but not recognized by, the printer.
• Is the printer in pause mode? If so, press the Feed button.
• If the printer has label dispensing enabled, the printer may be waiting for the label to be
removed. The liner/web must be properly threaded through the label dispenser mechanism
(peeler) to correctly operate in label dispense mode, refer to
Label Dispenser Option
on page 40 .
• If the status LED is on or flashing, refer to What the Status Light is Telling You on page 60 .
• Make sure the data cable is correctly installed.
• A communications problem has occurred. First, make sure that the correct
communications port (USB) on the computer is selected. Refer to Hooking Up the Printer
and Computer on page 15 in the Getting Started section.