Analyzing the boot logs, Analyzing the boot logs 74, Analyzing the boot – ThingMagic Astra User Manual

Page 74: Logs, To mak

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Appendix D: Troubleshooting

Astra User Guide

74

Analyzing the Boot Logs

One of the most common problems is due to incorrect or unexpected network

configuration, resulting in not being able to connect to the Astra. The best way to start
diagnosing a network problem is to understand what the Astra’s network settings are after
its powered up. This can be done by analyzing the boot logs.

Once you’ve follow the process for

Connecting to the Astra Serial Port

, reboot the reader

and look at the output from the console. Once the boot process has completed the end of
the log will look something like the following:

Setting up local network interface
Starting network interfaces
ixp0: negotiated 100baseTx-FD, link ok

Bringing ixp0 up
Using DHCP to bring up ixp0

This indicates the Wired interface (ixp0) is trying to start based on the provided

configuration using DHCP. Common failures are not finding a DHCP address. If the
wireless interface was being used it would indicate “ath0” instead of “ixp0”

Setting up Bonjour
killall: dns-sd: no process killed
killall: mdnsd: no process killed
cat: /var/run/dropbear.pid: No such file or directory
Setting up ntp configuration file
20 Oct 18:21:12 ntpdate[1075]: step time server 216.144.229.211 offset
1319134848.470151 sec
Starting syslog
Starting klog
Running autoupdate

ixp0

Link encap:Ethernet HWaddr 00:12:A4:21:07:1F

inet addr:10.8.26.119

Bcast:10.8.27.255 Mask:255.255.254.0

This section shows the active network settings. In this case the wired interface “ixp0” is up

and using IP Address=10.8.26.119/255.255.254.0. If failures occurred this might be using
the Fallback setting (see

Network Settings: Ethernet Interface

) specified, or the default

10.0.0.101 IP address. It maybe useful to show this information to your IT administator for
assistance.

UP BROADCAST NOTRAILERS RUNNING MULTICAST MTU:1500 Metric:1
RX packets:33 errors:0 dropped:0 overruns:0 frame:0
TX packets:11 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:256

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0

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