Allen&Heath IDR-4 Troubleshooting Guide - Manual (Page 11)

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3. Select the preset where the settings are being forgotten.
4. Is the device in question (EQ, level, routing etc) included in the Contents list?
The device whose settings are not being remembered has to be in the Contents list in the
preset in order to be Updated (stored).
If the device is not in the Contents list then add it as follows:
1. Select the preset that is ‘forgetting’ the settings.
2. Highlight the device in the Select Devices To Add list (we see inputs selected as an
example).
3. Add the device.
4. Click Update. A new window may appear. If so then tick the switch or channel or
whatever device needs to be stored then OK.