Y-cam Cube User Manual

Page 87

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Page 87

The motion detection feature does not
send e-mail alerts.

1. Check the e-mail alert feature is properly configured
2. The SMTP server that the IP camera uses to send the e-mail may be

filtering e-mail to prevent spam from being sent from your server. Try
using a different SMTP server or contact your ISP to see if SMTP
access is being blocked.

3. Your Primary DNS IP Address may not be set



The power LED is flashing green and the
camera is inaccessible

1. A firmware upgrade has been interrupted or the firmware has

otherwise been damaged. Please contact your place of purchase or Y-
cam Technical Support

Motion Detection triggers unexpectedly

1. Motion detection is based on changes in pixel in the image. This

means that if there are sudden changes in the lighting, motion
detection may be triggered mistakenly. Lower the sensitivity setting
to avoid problems.

What do the changes to the LED light
mean?


Amber - Steady for connection to a 10/100 M bit/s network.
Amber - Flashes for network activity.
Green - Steady for connection to a wireless network.
Green - Flashes for network activity.


If your Y-cam is not working properly, these suggestions might help you identify the problem. If the problem persists
check the support section on

http://www.y-cam.com/


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