Obihai OBiTALK Portal Device Management (SIP & Google Voice) - Manual (Page 3)

Copyright 2010-2011 Obihai Technology, Inc. 3
new call or enter a call back number. If you check this box, we strongly advise you set-up an OBi
Attendant PIN to control access to new calls being initiated from your OBi.
Auto Attendant 4 Digit PIN: When this field is populated with a numeric four digit PIN, the auto
attendant on the OBi will request callers enter this PIN in order to make new calls via any available
service, e.g. Internet voice service provider, PSTN/land line gateway (on models so equipped), or the
OBiTALK network.
Be sure to set the Local Time Zone, for the location where the OBi resides. Also, if Day Light Savings
is observed in this location, go ahead and check the Day Light Savings Time box.
Be sure to select the Save Changes button, and after a short wait, the OBi will automatically restart
with the new settings active in the configuration.
The OBi Attendant:
The OBi Attendant will come into play when people call the OBi in the following ways:
1. From endpoints (OBi devices or soft phones) in your Circle of Trust.
2. From the PSTN or a VoIP service with a Trusted Caller ID.
3. All inbound calls when the OBi Attendant is set to answer as such. This mode requires that
the All Incoming Calls to Attendant box is checked.
Callers greeted by the OBi Attendant will have three (3) options from which to choose and the OBi
will process their call accodingly.
OBi Attendant Announcement What Happens Next
Press 1 to continue this call.
The call will be sent to the PHONE port of the OBi and rung the
attached telephone.
Press 2 to make a new call.
If “Use PIN” authentication is enabled and the user enters a
matching PIN, the OBi Attendant will immediately prompt the user
to enter number followed by the pound (#) key. If the entered PIN is
not a match, the Attendant will give the user two additional
attempts to enter the PIN. If the third attempt does not match, the
Attendant will announce a thank you message and disconnect the
call.
Press 3 to enter a callback number.
If a valid number is entered, the OBi Attendant says “Thank you”
and “Goodbye”, then hangs up, and then after a two second wait,
calls the previously entered number. It the given number is invalid,
the OBi Attendant plays a tone followed by an error message.
Tip: Callers may simply dial 00# to have the OBi call back the current
number as recorded by its Caller ID.
If, after three opportunites, the caller does not choose any of the options, the call will be routed to
the OBi’s PHONE port and ring the attached telephone.
Internet Phone Service Configuration:
The OBiTALK Device Configuration page also provides easy access to popular BYOD (Bring Your Own
Device) SIP or Google Voice-based VoIP service configuration.