4 connection logs, 4 connection logs -11 – Citrix Systems 9000 Series User Manual

Page 61

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Troubleshooting the SSL VPN Client

SSL VPN User’s Guide

5-11

Figure 5-2 Compression Tab

5.4

Connection Logs

You can use the connection logs to troubleshoot connection-related issues. The

following procedure lists the steps to access the connection logs.

1. Check the Windows system tray for the

icon. This indicates that the

agent is active and that you are currently logged on. Right-click the icon

and select

Show Connection Log

from the short-cut menu. The connection

log is displayed as shown in the following figure. BLACK is used to indicate

status messages, RED to indicate errors, and BLUE to indicate acceleration

messages.

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