Citrix Systems 9000 Series User Manual

Page 64

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FAQs

6-2

SSL VPN User’s Guide

Why doesn't the SSL VPN work when my Personal Firewall is enabled?
The SSL VPN opens a server port on the local PC. The default port number is

3128. If the port is used being by another application, the plug-in searches for

the next available port. The last available port is 3138. If a port is not avail-

able, the SSL VPN will not work. The SSL VPN connection also fails when a per-

sonal firewall blocks the SSL VPN port that has been opened.

What should the client do when Windows crashes?
The client does not need to do anything in the event of a Windows crash. After

the operating system reboots, you can log on to the SSL VPN again. The sys-

tem inserts a layer into the operating system dynamically. No temporary files

are left on the Windows file system.
There is one exception though. If you have configured forward proxy on the

browser, you might lose configuration information. To prevent this, you need

to reconfigure the browser after Windows is rebooted.

Why does NetBios not access data on my computer?
One reason could be that your computer operates on either Windows 95, 98,

or ME. These operating systems do not support native NetBios. You need to

access a Web-based File Transfer application to download/upload files.
If your computer does not run one of these operating systems, ensure that it is

not set to P-node. You can run the following command to find out the node

type:

C:> ipconfig /all

To modify it to H-node, run:

C:> regedit

Navigate to:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Netbt\Parame-

ters
Carefully make the following change:

Name: DhcpNodeType

Value Type: REG_DWORD - Number

Valid Range: 1,2,4,8 (b-node, p-node, m-node, h-node)

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