Help pages — error message troubleshooting – C. Crane CWFR User Manual

Page 35

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CC WiFi

Page 35

Timeout Getting IP Address:
1. An incorrect WEP or WPA key may have been entered into the

radio. This is the most common reason for this error. Check your

router to make sure your wireless encryption key is correct or see

page 33-34 for more help with finding your encryption key. A good

troubleshooting test is to temporarily try connecting to your router

with encryption disabled.

2. Your radio may be too far away from the wireless router. Try

moving it closer or use the ethernet cable.

3. Wireless router is not DHCP enabled. Consult your router’s user

manual for enabling DHCP or contact the manufacturer of the

router for more assistance.

4. Your router may be using an unknown encryption type. Try a

different type of encryption on your router. One good

troubleshooting test is to temporarily disable your router’s

encryption and see if the radio connects to it.

5. There may be too much interference from nearby wireless devices.

Move the radio away from laptops or other wireless devices.

2.4gHz telephones and baby monitors can cause interference,

if placed near the radio.

6. You may be attempting to connect to an ad-hoc type network. If

you are attempting to connect to a network that is not yours, it may

be configured for ad-hoc (computer-to-computer) and may not

have internet. To check what network type you are connecting to,

use your computer to scan for available networks. On the list of

available networks you should be able to see if the network is

infrastructure type (good) or ad-hoc (bad).

Port 80 Connect Failed. Unable to Load Station List:
Your radio is unable to connect to Reciva using the internet.

1. Your internet connection may not be working. Check the internet

using a computer that is connected to the same router.

Help Pages — Error Message Troubleshooting

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