Instructions for return – Dynon Avionics EFIS-D60 Installation Guide User Manual

Page 32

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Appendix

5-6

EFIS-D60

Installation

Guide

Problem

Solution

Internal Backup Battery life is
too short

Verify Internal Backup Battery is charged to above 16 volts
using EFIS-D60 voltmeter.
Re-run capacity test.
Replace battery if insufficient capacity.

Cannot make connection with PC Verify wiring is correct.

Verify no other programs using the COM port are running
on the PC.
Verify latest version of The Dynon Product Support Program
is being used.

INSTRUCTIONS FOR RETURN

If none of the above sections have helped resolve an ongoing issue with your EFIS-D60, please
contact Dynon Avionics to discuss the issue with Technical Support. If, after troubleshooting
with a Dynon representative, the issue cannot be resolved, we will provide you with a Return
Material Authorization (RMA) number to use when shipping the EFIS-D60 to us. If your unit is
still under warranty, the repairs will be performed and the EFIS-D60 will be returned promptly.
If your warranty has expired, the Dynon representative will make arrangements with you and
make you fully aware of the costs before proceeding with the repair.
We recommend that you also send your EDC-D10A remote compass along with your EFIS-D60.
This ensures that if we upgrade the firmware in your EFIS-D60, the EDC-D10A will have
corresponding firmware.
While Dynon Avionics makes every effort to save and restore your unit’s settings and
calibrations, we cannot guarantee that this will happen. Please note that after you receive your
unit back from Dynon Avionics with a factory calibration, the heading display on the EFIS-D60
may be inaccurate once re-installed in your aircraft. If this is the case, you will have to perform
the magnetic calibration again. When you receive your EFIS-D60, it may have newer firmware
installed on it than it did when you sent it in. Check

downloads.dynonavionics.com

for

information on what’s new.

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