Panasonic dvd-cp67 - Manual (Page 19)

Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not
solve the problem:
In the U.S.A., confacf №e Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts0panasonic.com, or web site
(http-J/wv/w.panasonic.com).
In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, web site (www.panasonic.ca), or an authorized
Servicentre closest to you.
Power Page
No power. •Insert the AC power supply cord securely Into the household AC outlet. 6
TTie unit is automatically
switched to the standby mode. •To conserve power, the unit automatically switches to standby after approximately 30 minutes in
the stop mode. Turn the power back to ON.
•The unit was switched to standby by the SLEEP timer. 10
Operation
No response when buttons
pressed. •Some operations may be prohibited by the disc.
•The unit may not be operating properly due to lightning, static electricity or some other external
factor.
Reset procedure;
Press [POWER t!)] to switch the unit to the standby mode and then back to ON,
Alternatively, press [POWER (!)] to switch the unit to the standby mode, disconnect the AC power
supply cord, and then reconnect it.
-
No operations can be performed •Check that the batteries are installed correctly. 6
with the remote control. •The batteries are depleted: Replace them with new ones. 6
• Point the remote control at the remote control signal sensor and operate. 5
Play fails to start even when •Condensation has formed: Wait 1 to 2 hours for it to evaporate. -
[►] (PLAY) is pressed. •This unit cannot play discs other than DVD-Video, CD and Video CD. 5
Play starts but then stops •You can only play DVD-Video if their region number is “1", “ALL" or multiple region number Cover
immediately. including “Г. page
•The disc may be dirty and may require cleaning. -
• Ensure that the disc is installed with the label of the side to be played facing upwards.
Cannot play DVD-Video. •The sequential mode is on. Press [SEQUENTIAL] {[CD SEQUENTIAL]} to turn the sequential 8
mode off.
Alternative languages fail to be •An alternative language is not selected with discs which do not contain more than one language. -
selected. • In the case of some discs, the alternative language cannot be selected with [AUDIO] or 8
[SUBTITLE], Try selecting it from the disc’s menu if one is available.
No menu play. • Menus are only displayed if they are recorded on the disc. -
No subtitles. •Subtitles appear only with discs that contain them.
“
•Subtitles are cleared from the television. Display the subtitles. 13
Soundtrack and/or subtitle •The language is not recorded on the disc. -
language is not the one selected
with the SETUP menus.
Angie cannot be changed. •This function is dependent on software availability. Even if a disc has a number of angles 13
recorded, these angles may be recorded for specific scenes only.
DIALOGUE ENHANCER has no •This feature does not work when the unit is outputting bitstream signals. -
effect
You have forgotten your ratings •While stopped, press and hold | ) and [11] on the unit and then also press and hold |^] “
password. on the unit until “Initialized” disappears from the television. Turn the unit off and on again.
Reset ail the settings to Factory All settings will return to the default values.
Preset.
The drawer stops white •If possible, remove the discs at the front of the drawer, then turn the unit off and back on again.
-
opening.
IDVD-Cl^i •Go to the Video menu in the SETUP menus, and select “Enable" in “Progressive Out". 16
The progressive out indicator
does not iight.
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Sound
No sound.
Distorted sound.
•Check the connections.
•Check the volume on the equipment you have connected.
• Ensure that the input settings for the television and stereo system are correct.
•Turn ADVANCED SURROUND off if it causes distortion.
6, 18
12
Piercing noise comes from the
speakers. •If you have connected this unit to other equipment through the DIGITAL AUDIO OUT terminal,
ensure you have selected the correct settings for “Dolby Digital", “DTS Digital Surround’ in the
SETUP menu's Audio menu.
17