Dealing with problems (summary), 4windôw^2000l, Windô^9smwind№2000 – Panasonic TOUGHBOOK CF-48 User Manual

Page 21: Iwindows}2000l, Windowsinta, Dealing with problems, Summary)

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Dealing with Problems

(Summary)

When a problem occurs, refer to this page. The “Reference Manual” also contains detailed information. If a problem appears to be
related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic

Technical Support.

# Starting Up

The power indicator or bat­
tery indicator is not lit

• Check the cable connection for the AC adaptor.
• Check to see if a fully charged battery is properly installed.
• Remove the battery pack and disconnect the AC adaptor, then connect them again.

ДШ

is displayed

Input your password. If you have forgotten it, contact Panasonic Technical Support.

POST Startup Error(s) is
displayed

Cp=page 19

Windows startup, or an op­

eration is extremely slow

Press CF9 J in the Setup Utility

“Setup Utility”). This will restore the Setup

Utility’s settings to their default values (except the password settings). Then, the Setup

Utility must be run once again for you to input the appropriate operating environment set­

tings. (The processing speed depends on the application software used, so this operation

may not cause the processing speed to increase.)

The date and time are incor­

rect

• You can set the date and time through [DateA'ime] in [Start] - [Settings] - [Control Panel].
• When the computer is connected to a Local Area Network (LAN), confirm the date and

time of the server.

• If you continue to experience problems, the internal battery maintaining the clock may

need to be replaced. Contact Panasonic Technical Support.

• This computer will not correctly recognize the date and time starting from the year 2100

(\Шкт\!И)

• When [АРМ 2.0 for NT] is not displayed in [Control Panel], this indicates that Phoenix

АРМ 2.0 for Windows NT® is not installed. When the hibernation function is used under

this condition, the date and time may be incorrectly displayed. Correct the date and time,
and then install Phoenix АРМ 2.0 for Windows NT®.

• When the hibernation function is used frequently, discrepancies may occur in the display

of the date and time even if АРМ 2.0 for Windows NT is installed. You can set the date
and time through [Date/Time] in [Start] - [Settings] - [Control Panel].

When the previous item is

not the cause

• Press! F9 J in the Setup Utility (cp

“Setup Utility”). This will restore the Setup

Utility’s settings to their default values (except the password settings).

• Try removing all peripheral devices.

• Run SCANDISK to check the hard disk.
• At start-up, press C Ctrl0 to operate the computer in the Safe mode.

4WindÔw^2000l

• Click [Local Disk(C:)] in [My Computer] with the right button, select [Properties], then

select [Tools] - [Check Now].

• At start-up, press (Tn to operate the computer in the Safe mode.

|Windô^9SmWind№2000|

When resuming from the
standby

or

hibernation

mode, ^ does not appear
even if a password has been
set in the Setup Utility

Use the Windows password as the following.

Select [Start] - [Settings] - [Control Panel] - [Power Management]* - [Advanced], then add

the check mark for [Prompt for password when computer goes off standby].

[Power Options]

iWindows}2000l

The password of the admin­

istrator was forgotten

After reinstalling, setup Windows, then set the password again.

(WindowsiNTA

NT does not start up

Try the steps listed below.

1 Power off the computer, and then power it on again.

2 When [Press spacebar NOW to ...] is displayed, press the space key.

3 When [Hardware Profile/Configuration Recover Menu] is displayed, follow the on-screen

instructions.

21

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