Panasonic TU-IRD10 - Manual (Page 57)

WARRANTY INFORMATION
PAN ASO N IC
Digital Satellite Systems
Limited Warranty
Matsushita Consumer Electronics Company (referred to as "The Warrantor") will repair this product with new or
refurbished parts, free of charge, in the USA from the date of original purchase in the event of a defect in
materials or workmanship as follows:
Parts — New or rebuilt parts in exchange for defective parts for one (1 ) year from the date of original purchase.
Labor — Mail-in service for ninety (90) days from the date of original purchase for all parts, except for in-home
service on the LNB for 90 days from the date of original purchase. After the ninety (90) day labor warranty period,
purchaser pays for all labor charges.
Batteries fif included) — New rechargeable batteries in exchange for defective rechargeable batteries for ten
(10) days from the date of original purchase. Non-rechargeable batteries are not warranted.
To obtain service in the USA during the warranty period call toll free:
1-888-PANA-DSS
(1-888-7161-377)
This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original
purchase will be required before warranty service is rendered.
This warranty only covers failures due to defects in materials and workmanship and does not cover normal wear
or cosmetic damages. The warranty does not cover damages which occurred in shipment, or failures which are
caused by products not supplied by Panasonic, or failures which result from accident, misuse, abuse, neglect,
mishandling, faulty installation, set-up adjustments, improper operation or maintenance, customer instruction,
alteration, line power surge, lightning damage, signal reception problems, modification, improper voltage supply,
commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by
anyone other than an authorized factory office, restaurant, or other business or rental use of the product, or
service by anyone other than an authorized factory Servicenter, or damage that is attributable to acts of God.
Service calls which do not involve defective materials or workmanship as determined by the warranty, in its sole
discretion, are not covered. Cost of such Service Calls are the responsibility of the purchaser.
Limits and Exclusions
There are no express warranties except as listed above.
PANASONIC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, ARE LIMITED TO THE APPLICABLE
WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
If a problem with this product develops during or after the warranty period, you may contact your dealer or
Servicenter. If the problem is not handled to your satisfaction, then write to the Customer Satisfaction Center at
the company address indicated above.
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