360 Systems DigiCart/EX - Manual (Page 115)

Networking
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Troubleshooting Network Drive Errors
If a connection to the network cannot be established (network connection is broken; network
path name changed, deleted, etc.), then an error message indicating the nature of the problem
will appear when the network drive is selected.
Waiting for Network implies that there is no Ethernet connectivity, either due to a physical or
software configuration problem:
⎯ Bad or disconnected Ethernet cable.
⎯ Misconfigured IP Address on DigiCart/EX or server
⎯ Bad switch port.
Waiting for NFS implies that the DigiCart/EX sees the network, but cannot find any NFS
services:
⎯ Server side Ethernet connectivity problem.
⎯ NFS service not running. If running Hanewin, the Evaluation Period
may have run out or there may be a problem with the license.
⎯ No shared folders or shared folders moved without reconfiguring NFS
service information.
NOTE ABOUT CREATION OF DIRECTORY FOLDERS
The DigiCart/E was originally designed to automatically create its 0-9 folders when it first
logs in to a Net Drive that does not already contain them. The DigiCart/EX maintains this
for compatibility with existing legacy systems. However, in modern Windows versions
this causes complications when using .WAV files from other sources.
Files placed in folders created by the DigiCart/EX do not inherit the permissions and
ownership of the top level folder. The DigiCart/EX will not be able to recognize them
until both of these parameters are reset for each individual file. Folders created on the
Windows system allow .WAV files copied into them from any source to be recognized
without additional changes.
Instead, create the folder for the Net Drive, then create a series of eleven subfolders
named 0, 1, 2, 3, 4, 5, 6, 7, 8, 9 and S. Use this folder as a template to make the folders
that you will use as your Net Drives by making copies of it and renaming the copies to
the names you will use for your Net Drives.