Acoustica CD/DVD Label Maker User Manual

Page 30

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make a large variety of papers for different kinds of labels and in both letter and A4 sizes, and
if you've inadvertently selected the wrong model, the labels won't line up correctly when they
print.

* Run the Printer Calibration Wizard (accessible from the "File" menu), which can help you
determine whether or not you need to make adjustments to account for your printer's
alignment error.

* Check to see whether you've selected any printer settings that will affect your printed label
sizes or positions. To do this, click the "Properties" button on the Print dialog. The printer-
properties dialog that pops up was designed by your printer manufacturer and will differ
depending on what kind of printer you have, so we can't tell you exactly what to look for. But if
you have settings such as "shrink to fit page", disable them, and if you have scale settings,
make sure they're at 100%. If you've got a setting for fitting multiple pages of output onto a
single sheet, make sure it's set to the normal setting, which will usually be 1 page per sheet.


My alignment's all over the place from one printout to the next.

Make sure your paper fits snugly in your printer's paper tray. If it has room to slide around, it's
likely to feed through the printer inconsistently from one print job to the next.

If that's not the culprit, it could be that your printer just doesn't align consistently. Try running
the Printer Calibration Wizard and printing multiple copies of the alignment test sheet to see if
your printer's alignment error is inconsistent. If so, your best bet is to use the "stretch" settings
in the Printer Alignment dialog (accessible by clicking the "Alignment" button on the Print
dialog) to make your printouts larger than normal to try and compensate for the alignment
error.


The software doesn't support the make or brand of label paper I own.

We make every effort to support all the brands of label paper that our customers use. If you've
got one we don't support, there's a good chance we just haven't heard of it yet or we can't
track down samples of it where we're located. If you send us a sheet or two, we can usually
create a template for it.


Some of my labels print without graphics or other elements of my design.

This is often a sign of a shortage of memory or hard drive space. Inkjet printers use your
computer's memory and hard drive space to compose pages before they print them. If there's
a shortage of either, it could cause your printer to behave in peculiar ways. Try closing
unnecessary applications and freeing up hard drive space if you've got unnecessary files
hanging about. If you've got a laser printer, which composes each page in its internal memory
before printing, the printer itself may need extra memory.

If you try reducing the print quality (by clicking the "Properties" button on the Print dialog) and
the problem goes away, the culprit is almost certainly a shortage of memory (either on your
computer or laser printer) or disk space.

Page 30 of 85

6/13/2006

file://C:\acoustica\cdlabelmaker\help\cd-label-maker-flat.htm

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