Acoustica CD/DVD Label Maker User Manual

Page 32

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edge of the paper thumbnail next to the arrow will usually be the top of the sheet.


How do I print all 3 labels on a 3-up CD label sheet?

You'll have to send the paper through the printer twice. Because the bounding rectangle of the
center label overlaps the bounding rectangles of the top and bottom labels on all the 3-up
sheets we've seen, it can't be printed at the same time as the top or bottom labels, or they'll
have sections of them whited out.


Why do some of the paper names say "US" and some say "A4"? And why do some say
"Legal"? Can I get arrested for printing on contraband paper?


These names represent paper sizes. "US" paper is standard letter paper, 8.5 x 11 inches;
"Legal" paper is 8.5 x 14 inches, and "A4" paper is 210 x 297 millimeters. We promise not to
tell anyone if you're not printing on Legal paper.


All my labels get printed in black & white, even though I've got a color printer.

It's possible that your color ink cartridge is empty. More likely, though, is that you've got a "print
in black & white" setting somewhere in your printer properties dialog, and somehow, someway,
it's gotten set. Click the "Properties" button on the Print dialog to launch your printer's
properties dialog so you can hunt this down and fix it.


When I print, the print quality is poor or I get odd colors.

Make sure that your printer doesn't have any empty ink cartridges. If color documents printed
with other software exhibit the same problem, an empty ink cartridge is probably the culprit.

If not, click the "Properties" button on the Print dialog to launch your printer's properties dialog
and check to see if you've checked any settings that will negatively affect print quality -- the
print quality setting itself would be a good starting point, although your printer may also have
settings to use custom color subsitutions or other schemes that could hurt print quality. If
you've got other software that prints correctly, try launching the printer properties dialog in
those apps and comparing them to see what settings are different.

When I try to print, I get a message that the printer is offline or unavailable.

This means that your printer is not correctly hooked to your computer or is in a state in which it
can't print. Check these items:

* Have you selected the right printer in the label maker's Print dialog? It may sound obvious,
but it's worth checking to be sure.

* If you've selected the right printer, is the power on and is it hooked up to your computer? Is
there a paper jam, paper outage, or other condition that would cause it to refuse to print? (If
the printer is in an unhappy state, there's often an error light blinking on it somewhere.) Check
that the cable attaching the printer to your computer is securely attached, and try turning the

Page 32 of 85

6/13/2006

file://C:\acoustica\cdlabelmaker\help\cd-label-maker-flat.htm

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