Aviom A-16II - Manual (Page 42)

34 A-16ii P
ersonAl
M
ixer
U
ser
G
Uide
Troubleshooting
Before contacting Customer Service, check the following list of common problems and solutions for help.
Problem: No audio from Personal Mixer outputs
Possible Solutions:
No input audio from the main mixing console. Check the levels of the main mixing board •
that the system is connected to.
Check the cables and connections between the main audio mixer and the personal
•
monitor system. The Signal LEDs on the front of Pro16 analog input modules can be used
to confirm that audio is being received.
Check channel routing if using a console interface card as the system’s input module.
•
Bad cables; try a replacement. •
All channels on the Personal Mixer are at zero. •
Master volume level on the Personal Mixer is at zero. •
A-Net cables are not connected properly. •
Problem: Can’t change Presets
Possible Solutions:
Make sure that the • R
ecall
button has been pressed. Its LED will flash, indicating that you
should then press a numbered button to recall a Preset.
Problem: I don’t think my Preset was saved.
Possible Solutions:
When saving a Preset, make sure that the • R
ecall
and G
Roup
buttons are both held down
before pressing one of the numbered memory location button (the channel buttons). The
Preset is saved when you release your finger from the memory location button. When a
Preset has been saved correctly, you will see all sixteen channel LEDs flash momentarily to
confirm the save operation.
Problem: Audio output is mono instead of stereo
Possible Solutions:
When using headphone or earbud extension cables, the automatic stereo/mono •
detection circuit on the A-16II will occasionally select ‘mono’ if the Personal Mixer is
powered up without the headphones/earbuds connected to the extension cable. Power
off the A-16II; connect the headphones/earbuds and power up the Personal Mixer.