8 q & a – COP-USA CD55HD-IP User Manual

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IP CAMERA USER MUANUAL

8 Q & A

1.

Q: Forget password

A:Joint the default line and GND line to reset.

Note: Default IP: 192.168.226.201

User name: admin
Password: 123456

2.

QWhy can’t the devices connect through IE browser?

A: Network doesn‟t connect well. Please check the connection and make sure it
connected well.
B: IP is not available. Reset the valid IP.
C: Web port number has been revised: contact administrator to get the correct port
number.
D: Exclude the above reasons. Recover default setting by jointing the default line and
GND line.
Note: default IP: 192.168.226.201,mask number: 255.255.255.0


3.

QIP tool cannot search devices.

A:It may be caused by the anti-virus software in your computer. Please exit it and try to

search device again.

4.

QIE cannot download ActiveX control.

a. IE browser blocks ActiveX. Please do setup following below.
① Open IE browser. Click Tools-----Internet Options….

② select Security------Custom Level….Refer to Fig 4-1
③ Enable all the sub options under “ActiveX controls and plug-ins”. Refer to Fig 4-2

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