AltiGen MAXCS 7.5 Advanced Call Router - Manual (Page 8)

Advanced Call Router Route Rules
4 Advanced Call Router Manual
• Add – opens a Custom Record dialog box, where you can create a new
record and build the conditions for the record.
• Modify – opens the Customer Record dialog box to modify the record
selected in the Record List.
• Delete – deletes the record selected in the Record List.
• Delete All – deletes all records in the Record List.
• The Default Routing button opens a Default Routing Rule dialog box,
where you can specify the action for Call Router to take if no match is
found in the rules or in the database.
Default Routing Action options: No Action, Goto Top Level,
Repeat Current Level, Call to Extension/Workgroup, Call to