Clarity 420 - Manual (Page 21)

Troubleshooting
21
Noise, Static, Interference or Other Calls
Heard while Using the Handset:
• Try changing channels.
• Make sure the base antenna is in an
upright position.
• Make sure you are in the usable
range of the base station.
• Make sure the handset battery is
fully charged.
• Try relocating the base unit to
another location.
• Make sure the AC Adapter is not
plugged into the wall outlet with
other appliances.
• Try relocating the base unit to
another location.
Phone Will Not Hold Charge:
• Make sure the charging contacts on
the handset and base are free of dust
and dirt. Clean the contacts with a
soft cloth.
• Make sure CHARGE LED on the base
is lit when handset is in the cradle.
• If necessary, replace the handset
battery. (See Handset Battery Charging)
Difficulty in Placing or Receiving Calls:
• Move closer to the base and
try again.
• If moving closer does not work, you
may have lost the security code.
• Reset code by placing the handset
back on the base for 5-10 seconds.
(See Security Code Section)
• Make sure you have selected the
correct dialing mode, tone or pulse.
• Make sure the AC Adapter is not
plugged into a wall outlet with other
appliances. Disconnect for 5-10
seconds then reconnect. Place the
handset back on the base and
reinsert the AC Adapter.
• Make sure the handset battery is
fully charged.
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