Roadside assistance program, Roadside assistance program -8, Vehicle – Buick 2010 Lucerne User Manual

Page 446: Calling for assistance, Coverage

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Roadside Assistance Program

For U.S. purchased vehicles, call 1-800-252-1112;
(Text Telephone (TTY): 1‐888‐889‐2438)
.

For Canadian purchased vehicles, call 1-800-268-6800.

Service is available 24 hours a day, 365 days a year.

Calling for Assistance

When calling Roadside Assistance, have the following
information ready:

.

Your name, home address, and home telephone
number

.

Telephone number of your location

.

Location of the vehicle

.

Model, year, color, and license plate number of the
vehicle

.

Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle

.

Description of the problem

Coverage

Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes first.

In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.

Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Buick and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.

Buick and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often,
or the same type of claim is made many times.

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