Buick 2010 Lucerne - Manual (Page 447)

Services Provided
. Emergency Fuel Delivery: Delivery of enough
fuel for the vehicle to get to the nearest service
station.
. Lock‐Out Service: Service is provided to unlock
the vehicle if you are locked out. A remote unlock
may be available if you have OnStar
® . For security
reasons, the driver must present identification
before this service is given.
. Emergency Tow From a Public Road or
Highway: Tow to the nearest Buick dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given
when the vehicle is stuck in sand, mud, or snow.
. Flat Tire Change: Service is provided to change
a flat tire with the spare tire. The spare tire,
if equipped, must be in good condition and
properly inflated. It is the owner's responsibility for
the repair or replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service is provided to jump
start a dead battery.
. Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 years/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel,
meals, and rental car.
Services Not Included in Roadside
Assistance
. Impound towing caused by violation of any laws.
. Legal fines.
. Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
. Towing or services for vehicles driven on a
non-public road or highway.
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