Solving common dishwashing problems, Solution chart – Whirlpool 960 User Manual
Page 21
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Solving Common
Dishwashing Problems
A convenient checklist for handling minor performance problems. Go over this list before
calling for service. If you are unable to solve your dishwasher’s problem, turn to page 25 for
service information.
Solution chart
PROBLEM
CAUSE
SOLUTION
Food soil left
Improper loading
Follow loading instructions on pages 7-10.
on dishes
Water temperature
Use the High Temp Wash option. Do not
too low
use the Low Energy Rinse option. If needed,
turn home water heater up to ensure water
entering dishwasher is 120°F (49°C) minimum.
See “To check water temperature” on page 20.
NOTE:
In some cases, loads may not dry as
well when using the High Temp Wash option.
Use of incorrect, too
Use recommended dishwasher detergents only.
little or ineffective
Follow recommendations on page 11 for
detergent
amounts. Never use less than one tablespoon
per load. Detergent must be fresh to be effec
tive. Always store detergent tightly closed in a
cool, dry place.
Detergent cakes in
Use fresh detergent only. Do not allow deter-
dispenser
gent to sit for several hours in a wet dispenser.
Check dispenser for caked detergent. Clean
dispenser when caked detergent is present.
Insufficient fill due to
Home water pressure should be 20 to 120
low water pressure
pounds per square inch (psi) for proper
dishwasher fill. A booster pump on the water
supply may be necessary if pressure is
too low.
Slowdown of wash
Never use soap or laundry detergents. Use
arm due to high suds
recommended dishwasher detergents only.
Spotting
Hard water or high
Use rinse agent to help prevent spotting
and filming
mineral content in
and filming. See page
12
. To remove hard
water
water film, see “Removing spots and film” on
page 23.
Water temperature
Use the High Temp Wash option. Do not
too low
use the Low Energy Rinse option. If needed,
turn home water heater up to ensure water
entering dishwasher is 120°F (49°C) minimum.
See “To check water temperature” on page 20.
NOTE:
In some cases, loads may not dry as
well when using the High Temp Wash option.
Use of incorrect
detergents
Use recommended dishwasher detergents only.
continued on next page
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