Troubleshooting guide – ClearSounds A50 User Manual

Page 27

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Dimensions:

Handset Size: 6” X 2.25” X 1”

Base Size: 5.5” X 4” X 2.5”

Weight: 11.2 oz with batteries

Power Requirements:

120VAC-60Hz-18W / 12VDC-500mA

Batteries: (3) AAA NiMH Batteries (included)

Troubleshooting Guide

If you experience trouble with your ClearSounds A50, please try the suggestions below

before calling for help.

For Customer service call 1-800-956-9043 V or 1-888-814-5359 TTY. Please retain your

receipt as your proof of purchase

1. If the phone doesn’t work at all, check these items first:

· Adjust the volume controls.

· Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

· Make sure the AC adapter is securely plugged into the base and AC outlet.

· Make sure the telephone modular line cord is plugged firmly into the base and the

modular jack.

· If the handset does not beep when you press the

, the battery might need

charging.

· Make sure the batteries are installed correctly.

· Make sure the battery was charged 24 hours prior to the first use.

· Make sure you are in the usable range of the base.

· Make sure the handset is off-hook.

· Reset the security code by placing the handset in the base for 5-10 seconds.

If the above suggestions don’t solve the problem, try re-initializing the Handset a Base:

1. Disconnect the power to the base

2. Remove the handset batteries

3. Wait a few minutes

4. Connect the power to the base

5. Insert the handset batteries

6. Put the handset in the base to re-initialize

2. If you hear a two-beep signal when you try to use the Handset:

· You might be out of range. Move closer to the base and try again.

· If moving closer to the base doesn’t help, try following the direction above for

re-initializing the handset and base.

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