Kenmore ULTRASOFT 400 625.38845 - Manual (Page 19)

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SECTION 3 i CARE OF YOUR WATER SOFTENER
D. CHECKLIST... TO HELP YOU SAVE MONEY
If your water softener fails to work, make the following easy checks. Often, you will find what's wrong your­
self and you won't have to call and wait for service. If you do not find anything wrong, while making the
checks, and your softener still does not work, caU your Sears Service Department.
Note:
1. Also read ERROR CODE, page 2-3.
2. If an error code is not displayed, press and hold the SELECT 1 button until the display changes. Then, press
the SELECT 1 button again and hold until a flashing HF code appears. It must show HF32. If any other number
shows, the face plate computer is working on incorrect input and would probably be the cause of the problem.
To set HF32, press either the UP A or DOWN V button. When HF32 shows, press SELECT to return a flash­
ing 12:00 AM display. Reset the present time, hardness number, etc., pages 1-3 and 1-4.
PROBLEM CAUSE CORRECTION
No soft water No salt (or salt bridged) in the storage tank Refill with salt, or break the salt bridge (page
3-1). Press ON/OFF-HOLD (RECHARGE
NOW) button and hold for 3 seconds to start a
regeneration (see page 2-1).
Transfomer unplugged at the wall outlet,
or power cable leads loose, fuse blown,
circuit breaker popped, or circuit switched
off.
Check for loss of power due to any of these
and correct. With the power back on, look at
the time display and read PROGRAM
MEMORY, page 2-3.
Manual bypass valve(s) in bypass position Look at FIG.14 on page 4-1. Move the stem in
a single valve to service. In a 3-valve bypass,
open the inlet and outlet valves, and be sure to
fully close the bypass valve.
Dirty, plugged or damaged nozzle &
venturi
Take apart and clean or replace damaged
parts (see page 3-2).
Valve drain hose plugged The drain hose must not have kinks, sharp
bends, or be raised too high above the
softener (see page 16 in your installation
manual).
Water hard sometimes Hardness number setting too low Press and release the SELECT button until
HARDNESS shows in the display. Read the
hardness number in the display and be sure
the same grains per gallon number is shown
on your water analysis report. See page x to
reset. Press and release the SELECT button
until the present time shows in the display.
Using hot water when softener is
regenerating
Avoid using hot water during this time because
the water heater refills with hard water (see
Automatic Bypass, page 2-6).
Increase in the grains of hardness in your
water supply
Ask your Sears retail store for a new water
analysis. Then make a new hardness number
setting (page 1-4).
3 - 4
Problems, Questions? Call 1-800-426-9345 Kenmore Water Line