Kenmore 631 - Manual (Page 22)

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Review this chart to find do-it-yourself solutions for minor performance problems. Any ser­
vice needed, other than those described in this owner’s manual, should be performed by
an authorized service representative.
A
WARNING
Electrical Shock Hazard
Disconnect electrical supply before servicing or cleaning the unit. Failure
to do so could result in electrical shock or personal injury.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won't run.
1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown fuse
at household service panel,
3. On/off switch no! turned on.
1. Plug in firmly, push on/off switch to
on,
2. Reset circuit breaker or replace fuse.
3. Push on/off switch to on.
Poor job of dirt
pick-up.
\ ,
1. Full or clogged dust bag.
2. Wrong pile height setting.
3. Worn agitator.
4. Clogged nozzle or bag holder.
5. Clogged hose.
6. Hole in hose.
7. Broken/misplaced belt.
8. Hose not inserted fully.
9. Motor protection system activated.
10. Dirty filters.
1. Change bag, (page 14).
2. Adjust setting, (page 7).
3. Replace agitator, (page 21),
4. Check CLOG REMOVAL, (page 19).
5. Check for clogs, (page 19).
6. Replace hose.
7. Replace/fix belt, (page 16 - 18 ).
8. Insert hose fully, (page 5).
9. Check for clogs, (page 19).
10. Change fillers, (page 15).
Cleaner picks up
moveable rugs or
pushes too hard. 1. Wrong pile height setting. 1. Adjust setting, (page 7).
Light won’t work. 1. Burned out light bulb. 1. Change light bulb, (page 20).
Agitator does not turn. 1. Broken belt.
2. Bare floor selector in bare
floor setting.
3. Belt installed incorrectly.
1. Replace belt, (pages 16-18).
2. Move selector to the carpel setting,
(page 7).
3. Check BELT CHANGING AND
AGITATOR CLEANING,
(pages 16-18).
Performance indicator,
some models, is red.
1. Full or clogged dust bag.
2. Dirty filters.
3. Clogged airflow passage.
4. Certain attachment tools.
1, Change bag, (page 14).
2, Change fillers, (page 15).
3. Clear clog from airflow passage,
(page 19).
4. This is normal. Light should go off
when tool is removed.
Air flow restricted
with attachment use.
Sound changes.
1. Attachment use restricts air flow.
2. New carpet fuzz clogged air path.
1. Check ATTACHMENTS, (page 8)
2. Check CLOG REMOVAL and clean
hose, (page 19).
Excessive noise as
vacuum is shut off. 1. Belt rubbing on carpet/bare floor
selector shall.
1 . Push selector all the way fonvard,
(page 7).
Dirt Sensor, some
models, will not work.
1. Dirty optic cells. 1. Clean optic cells, (page 12).
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