Frequently asked questions – Kenmore 141.17337 User Manual

Page 29

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Frequently Asked Questions

Question: Can I convert my Kenmore gas grill from
one fuel type to another?

Ansurer: Your Kenmore gas grill Is manufactured to
exact specifications and Is ^proved by the Canadian
Standards Association (CSA). For your own safety,
conversion kits are not avaiiable and any attempt to
convert your grill from one gas type to another will void
your product warranty.

Question: Why doesn't the hose and regulator assem­
bly supplied with my new Kenmore grill fit the older LP
gas tank I've used for years?

Answer: The U.S. Government regulates gas appli­
ances and LP gas tanks. Whenever new regulations are
passed the LP gas tank fittings are altered. If your tank
does not fit the hose and regulator supplied with your
new grill, the tank is outdated and must be replaced.

Question: What can cause grill parts to rust and what
affect does it have on the grill materiais.

Answer: Rusting Is a natural oxidation process and
may appear on cast-iron and steel parts. Rust will not
affect the short term performance of your grill or affect
the taste of your foods.

Stainless steel grill parts will not rust. However, weath­
ering and extreme heat can cause stainless steel Lid
surfaces to turn tan color. This is discoloration, not rust.

Question: How can 1 minimize the risk of rust or
stainless steel discoloration?

Answer: To protect against tiie natural rusting process,
the Grill Bowl and Burners have a porcelain finish.
However, dropping, scraping or scratching tiiese Items
will damage the porcelain finish and allow rusting. We
recommend you "season" these items before and after
each use. Consistent seasoning will help deter rusting
and will create an easy to clean cooking surface.

Weathering and extreme heat can cause exterior
stainless steel surfaces to turn tan In color - which is
not to be confused with rust. Machine oils used in the
manufacturing process of stainless steei can also
cause this tanning color. After removing the protective
PVC film from your Grill Lid use a Stainless Steel
Cieaner to polish the inside and outside of your grill
Lid. Never use abrasive cleaners or scrubbers. Follow
the easy "Cleaning Exterior Stainless Steel Surfaces"
procedures found in this Owner's Manual.

Question: Sometimes my grill does not iight when I
push the Ignition Button. Why?

Answer: Refer to the Lighting Instructions in this
Owner's Manual. Also check these common causes:

• Ignition AA battery may need replacing.
• Ignition wires may be loose. Remove the AA battery,

inspect the Ignitor Junction Box found behind the
Control Panel, and connect any loose wires.

Question: What is the best way to protect my new
Kenmore gas grill from the weather?

Answer: A good quality grill cover should be used to

protect your grill v\fien not in use. Sears offers a cover

that is made to fit this particular grill model. Also, follow
the cleaning aid maintenance instructions in this

Owner's Manual on a timely basis, and your new grill will
give you years of enjoyment.

Question: Where can 1 buy replacement parts?

Answer: For the repair or replacement parts you need

call 6 an -11 pm CST, 7 days a week 1-800-366-
PART (1-800-366-7278). Use only Sears authorized
parts. The use of any part that Is not Sears authorized
can be dangerous and will also void your product

warranty. You will need your modei number and serial

number to order parts.

Question: Are the serial and mode! numbers of my
grill listed somewhere for future reference?

Answer: This Information is listed on a silver label found

on the right side of your Grill Head under the Side Shelf.

Question: Sometimes I hear a humming sound
coming from my regulator. What causes this?

Answer: The humming noise is actually the gas
flowing through the regulator. A low volume of noise is

perfectly normal and will not Interfere with the opera­

tions of the grill. If humming noise is loud and exces­

sive you may need to purge air from the gas line or
reset the regulator excess gas flow device. Note: This
purging procedure should be done every time a new
LP gas tank Is connected to your grill. For help with

this procedure refer to page 26, step 4, or call the

Customer Service Helpline at the number shown
below.

Question: Why doesn’t the Fuel Gauge Display show

the tank ieve! after “CHECK” button pressing?

Answer: Make sure the Wire Plug “A” from Fuel Gauge

Display is connected with the Wire Plug “B” from rear
of Tank Pull-Out Tray Take out the tank from Tank Pull­
Out Tray and follow the Calibration Procedure in page
21. After calibration, put the tank back onto Tank Pull­
Out Tray and press the “CHECK” button for tank level
measurement.

Another reason might be that 20 seconds have not

elapsed from the first time that you pressed "Check"
and therefore your second pressing of "Check" has
manually turned the fuel gauge to "off". Simply repress
"Check" to manually turn the fuei gauge to "on".

Customer Service Helpline: If you have
questions about assembly or grill operation,
or if there are damaged or missing parts when
you unpack this unit from the shipping box,
call us Sam - 8pm CST, Monday through

Friday at: 1-888-317-7642

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