Normal sounds you may hear, Before calling for service, Vibrating noise – Kenmore 796.4027 User Manual

Page 25: Water leaking around washer, Excessive sudsing

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NORMAL SOUNDS YOU MAY HEAR

The following soynds may be heard while the washer Is
operating. They are normal.

Clicking:

Door lock relay when the door locks and unlocks.

Spraying or hissing:
Water spraying or circylating dyring the cycle.

Humming or gurgling:

Drain pump pumping water

from

the washer at the

end

of a

cycle.

Splashing:

Clothes tumbling in the drum during the wash

and

rinse cycles.

BEFORE CALLING FOR SERVICE

Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage.

If

your washer does not function properly or does not function at all, check the following before you call for service.

Rattling and clanking noise

Check if...

Then...

Foreign objects, such as keys, coins, or safety pins, may be

Stop washer and check drum and drain filter for foreign objects. If

in drum or pump.

noise

continues

after washer is restarted, call for service.

Thumping sound

Check if...

Then...

Heavy wash loads may produce a thumping sound.

This is normal. If sound continues, washer is probably out of

balance. Stop and redistribute wash load.

Washer load may be out of balance.
Washing shoes or tightly tangled clothes.

Pause the cycle and redistribute the load after the door unlocks.

(A


o

z

u

Vibrating noise

Check if...

Then...

Shipping bolts and/or packaging materials not removed.

See Unpacking and Removing Shipping Bolts in the Installation
Requirements on page 8.

Wash load may be unevenly distributed in the drum.

Pause the cycle and redistribute the load after the door unlocks.

Not all leveling feet are resting firmly and evenly on the

floor.

See Leveling

the

Washer in the Installation

Instructions

on page 11.

Floor not rigid enough.

Make sure that the floor is solid and does not flex.
See Flooring in the Installation Requirements on page 7.

Water leaking around washer

Check if...

Then..,

Fill hose

connection

is

loose

at tap or washer.

Check hoses. Check and tighten hose connections.

House drain pipes are clogged.

Unclog drain pipe. Contact a plumber if necessary.

Drain hose has come out of drain.
Drain hose is not inserted far enough.

Tie drain hose to inlet hose or standpipe to prevent it from coming
out during drain. It should be inserted about 8-12 inches into the
standpipe.

Excessive sudsing

Check if...

Then...

Too much detergent or incorrect detergent.

Only use detergent with the

HE

(High-Efficiency) logo.

See Detergent Use in the How to Use section on page 16.

25

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