Kenmore 796.4027 - Manual (Page 26)

BEFORE CALLING FOR SERVICE (coni)
Staining
Check if... Then...
Were bleach or softener added directly to the wash load in
the drum? Laundry chemicals must be loaded into the dispenser.
Washer not unloaded promptly. Always remove items from the washer as soon as possible after the
cycle is complete.
Clothes not properly sorted. Always wash dark colors separately from light colors and whites to
prevent discoloration. If possible, do not wash heavily soiled items
with lightly soiled ones.
Water in the washer drains slowly or not at all, or the display shows;
|
Ut
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Check if... Then...
Drain hose is kinked, pinched, or clogged. Make sure the drain hose is free of clogs, kinks, etc., and is not
pinched behind or under the washer.
The drain filter is clogged. Clean the drain filter. See Maintenance in the Care and Cleaning
section on page 24.
Drain discharge is more than 96" above bottom of washer. Adjust or repair drain.
m
O
w
X
Washer fills with water slowly or not at all, or the display shows: [ / E |
Check if... Then...
Water supply taps are not open fully. Make sure that the water taps are open fully.
Water line hoses are kinked, pinched, or crushed. Make sure the hoses are not kinked or pinched.
Be careful when moving the washer.
Water inlet filters are clogged. Clean the inlet filters. See Maintenanse in the Care and Cleaning
section on page 23.
Water pressure to tap or house is too low. Check another faucet in the house to make sure that household
water pressure is adequate.
Water supply connected with leak-limiting hoses. Hoses designed to limit leaks if a hose fails can trip falsely and
prevent washer from filling.
Washer will not turn on
Check if... Then...
Power cord is not properly plugged in. Make sure that the plug is plugged securely into a grounded,
3-prong, 120-VAC, 60-Hz. outlet.
House fuse is blown, circuit breaker has tripped, or power
outage has occurred.
Reset circuit breaker or replace fuse. Do not increase fuse capacity.
If the problem is a circuit overload, have it corrected by a qualified
electrician.
Cycle won’t start, or the display shows: | dE |
Check if... Then...
The door is not closed properly. Make sure that the door is closed properly and press the
START/PAUSE button. After starting a cycle, it may take a few
moments before the drum begins to turn or spin. The washer will not
operate unless the door is locked.
If the door is closed and locked and the open door error message is
displayed, call for service.
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